Booking Policies, Rain Checks & Responsibilities

Packages are priced per person, per day, based on double occupancy in a standard room and one round of golf with shared cart. All prices include applicable taxes, but do not necessarily include gratuities.

Responsibility
Genesis Golf Trips, cooperating agents and associated golf courses and hotels shall not be liable for any injury. Genesis Golf Trips accepts no responsibility for irregularity, which may be occasioned either by reason of any defect in the company or persons engage in/or carrying out arrangements of the package. Genesis Golf Trips and its agents are not responsible for any misprints. Rates are per person, and include a hotel stay in a standard room and rounds of golf with a cart rental. All prices include applicable taxes, but not include gratuities..

Refunds
Travel is a perishable product, which often cannot be resold. For this reason, some penalties and restrictions apply with your golf vacation investment. Your right to receive a refund is limited. Once vouchers are sent to the customer, individual refunds may be limited for medical or other emergency reasons. Refunds will not be issued for services provided are not used by the individual. Please ask your golf package professional for more details.

Reservations
Reservations must be made through Genesis Golf Trips and all prices are in US dollars. A $100 deposit per person is required at the time of booking. Balance of payment is due 30 days in advance of arrival. Reservations made fewer than 30 days in advance of arrival require full balance due at time of booking. Payments can be received in the form of check, money orders or credit cards. If paying via a credit card, please use our Your Trip Tracker service and make the payments online or call your golf package professional. If members of your group are paying via credit cards, please use this service and do not collect personal credit card information for security purposes. If your package includes a condo, townhome or single family home rental, then your final payment is due 60 days prior to your trip date and a security deposit may be required depending upon the unit rental. Please ask your golf package professional for more details.

Cancellation Policy
If cancellation is received 15 to 30 days prior to arrival, 50% of package price will be refunded. If cancellation is received 8 to 14 days prior to arrival, 25% of package price will be refunded. Cancellations made fewer than 7 days prior to arrival will result in forfeit of 100% of the package price. All cancellations must be received in writing after initial notification by phone. If proper notice is not received, a refund will not be issued. Individual cancellations within a group may affect the per person prices quoted and also create a single room price for a member of the group. Please ask your golf package professional for more details.

Change Policy
Any group requiring the rescheduling of a previously booked golf trips will be charged the following fees: changing golf courses - $5/person, changing hotels - $5/person or re-issuing vouchers will result in a $50 fee. Any rushes and priority or overnight packages required as a result of any such charges will result in a shipping charge as well.

Unplayable Conditions
Unless a golf course closes officially, you are not entitled to a rain check or rain credit. You must call the course to determine any Genesis Golf Trips credit for inclement weather and then turn in your voucher for Genesis notification. You have a choice of either accepting a golf course rain check and all of their terms and conditions or you can choose to have a Genesis rain credit. If you choose the Genesis rain credit, you will be issued a rain credit with Genesis Golf Trips with no expiration date. No hotel refunds or credits will be issued. Genesis Golf Trip golf course credits will be as follows should a specific golf course prevent or end play: 1. Golf Group does not get to tee off, the Golf Group receives a 100% credit for such Golf Course value 2. Golf Group plays less than 4 holes; the Golf Group receives a 90% credit for such Golf Course value 3. Golf Group plays more than 4 holes but less than 7 holes; the Golf Group receives a 70% credit for such Golf Course value 4. Golf Group plays more than 7 holes but less than 10 holes; the Golf Group receives a 40% credit for such Golf Course value 5. Golf Group plays more than 10 holes but less than 13 holes; the Golf Group receives a 25% credit for such Golf Course value 6. Golf Group plays more than 13 holes, there is no such credit for such Golf Course value.